Website care plans

Always know that your website is online and backed up

You have invested in your new website. Now you need to look after it. Your website now lives in the cloud and is vulnerable to 2 things: Hacking and failure. At bare minimum you need to keep the system updated and keep a backup.

See the care plans
  • 9G Websites Crucial Care Plan image

    crucial website care plan

    Want to know if your website is down? Our crucial plan is a monitored WordPress dedicated platform with DAILY back-ups and security scanning included.

    • Plugin icon blue

      Plugin updates

    • hosting icon blue

      Secure Wordpress hosting

    • Backup icon blue

      DAILY website back-ups

    • Support icon blue

      Priority 2 support

    • Monitoring icon blue

      Up-time monitoring

    • Bug icon blue

      Security scans

    • Padlock icon blue

      Simple SSL certificate

    • Tracking icon blue

      Tracking & reporting dashboard

    • Tools icon blue

      Website recovery service

    £49.00 per month

  • 9G Websites Complete Care Plan image

    complete website care plan

    No additional recovery costs. If your website is down, then our complete plan will get you back up, fast and at no extra charge.

    • Plugin icon blue

      Plugin updates

    • hosting icon blue

      Secure Wordpress hosting

    • Backup icon blue

      DAILY website back-ups

    • Support icon blue

      Priority 1 support

    • Monitoring icon blue

      Up-time monitoring

    • Bug icon blue

      Security scans

    • Padlock icon blue

      Simple SSL certificate

    • Tracking icon blue

      Tracking & reporting dashboard

    • Tools icon blue

      Website recovery service

    £99.00 per month

What happens if your website site crashes or gets hacked?

In the rare events that something happens to your website we are here to help. Additional fees depend on your care plan with us.
All mentioned work below is additional to the CORE and CRUCIAL care plans.

  • Investigative work
    If your site crashes any investigative or corrective work from us is additional
  • Restoring your site from a back-up
    In most cases we can restore your website from a back-up but in rare cases the site cannot be restored and may need either a manual database restoration and fix or simply a new installation meaning loss of content. In this case we would create a plan of action and give you your options.
  • Loss of data or business
    We are not held responsible or liable for any loss of data or business from a site crash. Please see our terms for more information
  • Additional fees
    Any investigation or restorative work are additional and charged hourly.

Recovery service

Where applicable our website recovery service includes 1-hour recovery work if your website goes offline due to a crash, hack or update error.

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