the road to your success

See how our proven process works so you feel comfortable moving forward.


  1. We need to fully understand your motivations, your business, and your customers in order to do our job properly
  2. Your website is your business’s online sales system and should make you money
  3. Always address your customers problems first and then talk about how you can help solve them
  4. If you want to create revenue for your business online it takes time and money
  5. The more your customer is worth, the more you have to do to win them (everyone fights for the big fish)
  6. You will need to make time for your project, it’s important

Foundation stage

Dive deep into the inner workings of your business to identify your ideal and most profitable customers.


This is perhaps the most important stage of the project. We’ll spend time working with you to discover who you are, where you are, and where you want to be. You’ll be surprised to discover how much of an expert you really are when it comes to your business and with your help, we’ll form the foundations upon which your sales-driven website will be built.


Planning stage

Building upon the foundations by devising the overall structure of your website


Now that you’ve shown us who your customers are and what your hopes are for the future, we can build a skeleton of your website. We’ll come up with a content plan outlining what goes where, then work with you to create killer content that eases your customers’ reservations and doubts and encourages them to buy from you.

Design & Build stage

Bringing your website to life by piecing together the moving parts and wrapping it all in beautiful packaging.


You’ll be given one or two design concepts to look over and given the opportunity to request changes until you’re happy. We’ll complete the rest of the designs, then get started building your website. You’ll be surprised how much control you have over the content of your site, as we build entirely in WordPress to make it easier for you to make minor adjustments later on.


Go live & Warranty stage

Pushing the big red button and putting your site live on the web


Okay, we’ll admit it: there is no big red button, but we like to imagine there is! At this stage, you’ll get the chance to check over the finished site before we put it live and make any final adjustments. It’s not Game Over when it’s live, though: you’ve got a whole month to come back to us with any minor changes or corrections that you need.

What next?

Don’t worry! Once your warranty’s over, we won’t just ride off into the sunset and leave you.


Your website might be complete, but there’s plenty more you can do with it. Maybe you want to get found on Google by more customers in your area, by boosting your local SEO, or you want to reach a wider audience with a targeted Facebook advertising campaign?


We’ve got lots of ideas and expertise to offer, and we can’t wait to help your business to grow.


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what's the most important question about your business?

Chris Holland - Lead website consultant